DEVOPS PROCESS MODEL ADOPTION IN SAUDI ARABIA: AN EMPIRICAL STUDY
Mohammad Zarour,Norah Alhammad,Mamdouh Alenezi,Khalid Alsarayrah
DevOps process model,Empirical study,Process adoption,Process assessment,Software process
Nowadays, IT organizations are not seeing DevOps as a competitive advantage or added value, but how can
organizations survive if not adopting it? Many software development organizations are adopting DevOps software
processes to foster better collaboration between development and operation teams, to improve the software
development process’s quality and efficiency; therefore, it's very important to measure the adoption of DevOps by
these organizations. Maturity models are used as a tool to assess the effectiveness of organizational processes on
adopting certain practices and identify what capabilities they need to acquire next to improve their performance
and reach a higher maturity level. Few DevOps maturity models have, recently, emerged as a means to assess
DevOps adopted practices. This research aims to conduct an empirical field study to assess the DevOps adoption
level in seven Saudi organizations using one of the published DevOps maturity models; namely, the Bucena model.
The findings show that the adoption of DevOps in the surveyed Saudi organizations is promising; despite that,
some factors related to DevOps culture, process and technology are weak and need more attention to enhance
them to achieve better performance and continuous delivery.